Request for porting
2 years ago
Hello Telekom,
I would like to request to port my number to winsim. However, winsim has said that I would have to request permission from Telekom. I am using a prepaid simcard, would need your advise on how to go about this.
Thank You.
122
3
This could help you too
3 years ago
in
190
0
2
4 months ago
in
55
0
1
Solved
35
0
1
1 year ago
in
102
0
1
2 years ago
Hello @Geraldine8
If you would like to take your mobile phone number to another provider, please cancel your prepaid contract. You can do this by telephone. A note for you: When canceling, please point out that you intend to transfer the number to another provider. After receiving your cancellation, we will terminate the prepaid contract with 14 working days’ notice. As soon as you have received your cancellation confirmation, you can request number portability from your new provider.
Porting your phone number is free of charge
The team here can also help. To do this, please fill out your profile
-profile-
0
2 years ago
Hello Marcel,
Thank you for the quick reply.
Is there any other way to do it other than telephone as I do not speak German.
1
Answer
from
2 years ago
Hello and good evening, @Geraldine8
You can also make the cancelation with the following link:
https://www.telekom.de/kontakt/e-mail-kontakt/mobilfunk/kuendigung-mobilfunk
But maybe it is a little bit too complicated, because it will be in german.
You can also cancel the contract over the MeinMagenta App.
Then you can say winsim, that you like to port the number to the end of your actual contract period.
This is without a phone call.
But I think, that we have to talk to each other, or?
Kind regards
Carolin L.
Unlogged in user
Answer
from
Unlogged in user
Ask
from