Hope it's okay that I post in English!
I have just moved to Germany and am trying to obtain a German cell phone number/service plan. After looking a various cellular service providers, I decided to sign up for Telekom's Magenta Mobil Prepaid L (15 GB) plan with eSIM.
The problem is that a German phone number is already required to purchase. I do not have a German number, and my USA number is not accepted. Is there any way to sign up for plan first, then use this number on the account?
Thanks in advance for the assistance!
vor einem Jahr
Hello @TylerK
someone of the informend Teamies fom @Telekom hilft Team contact you
Greats
Waage1969
0
vor einem Jahr
Hi @TylerK
Could it be that you wanted to port a number?
Because you don't need a phone number to conclude a contract.
11
von
vor einem Jahr
Thank you very much for your time @TylerK.
Please try to use a callback number like 0171 1234567
That should work!
Fingers crossed for you and I would be very glad, if you could give me a feedback if that worked!
Kind regards
Caro
von
vor einem Jahr
@Carolin L. Thanks very much! This worked.
Yesterday I was able to order my plan and verify my identity. However, I have not seen any instructions on how to install my eSIM. Can plans with eSIM be started immediately, or do I still have to wait for something to come in the mail?
von
vor einem Jahr
Thank you for your feedback @TylerK.
I'm very happy that it worked.
You will receive the eSIM profile by mail.
Kind regards
Caro
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vor einem Jahr
Thank you very much for your time @TylerK.
Please try to use a callback number like 0171 1234567
That should work!
Fingers crossed for you and I would be very glad, if you could give me a feedback if that worked!
Kind regards
Caro
3
von
vor 24 Tagen
Hi, I tried following this advice and it did not work for me. I receive an error that says "an unexpected error has occurred. Please try again."
How should I proceed?
Thank you!
0
von
vor 24 Tagen
Hi, I tried following this advice and it did not work for me. I receive an error that says "an unexpected error has occurred. Please try again."
How should I proceed?
Thank you!
@Carolin L. @Erdogan T. & Co.
wer kann hier helfen - Danke!
Who can help here? Thanks!Gruß
Waage1969
von
vor 24 Tagen
Hello @EM_,
I'm happy to help you there. Please fill in your details at your profile, so I can take a closer look.
Kind regards
Malte
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