Hi,

I have a mobile phone contract with ESIM that expires on January 3rd, 2025 - I have given my three months notice. I would like to keep an ESIM and my mobile number and switch to the annual pre-paid 8GB subscription and not the contract on this date. What is the best way to go about doing that? Just ordering the pre-paid subscription and activating on the date of expiry of my contract? 

I wasn't sure best way to find English language only support on this.