So this is it !

These [...] let you wait for 30mins each call to hung up on you in the end...

Worst customer service i've ever seen no wonder they don't ask for feedback.

 

They are asking me to call that number 0800 330 1000 where they dont pick up, my internet is blocked and they are charging me for 2 accounts (2 magenta contracts) at once, on the same customer number.

 

I dont know what to do anymore...

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editiert von telekom_hilft, Grund: Verstoß gegen die Spielregeln für einen offenen Austausch in der Community.