Vertag auf Prepaid, nun wäre Nummer nicht bekannt

4 years ago

Hallo.

Ich habe zum 17.1. meinen Vertag gekündigt. Habe diese Karte zur Prepaid Karte mit dem Tarif umwandeln lassen. Dieses hat wohl auch funktioniert, ich bekam nämlich eine SMS, dass der Tarif gewechselt sei . Gestern habe ich die Karte mit 15 Euro aufgeladen . Alles war gut. Heute kann ich aber nichts mehr mit der Karte machem. Und wenn ich angerufen werde , bekomme ich die Info, dass diese Nummer nicht bekannt ist. Kann das nicht gant nachvollziehen und brauche da schnell Hilfe weil ich diese Nummer zum arbeiten brauch.

Dankeschön

 

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