Voicemail

6 months ago

I'm trying to retrieve an old voicemail that I did not delete. Its been over a month now. Can someone help me with this? Thank you. 

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8

    • 6 months ago

      Voice messages are after time expiration automatically deleted.

      The timer is 7 days if you have listened to the voicemail or 21 days if you have not listened to it

       

      https://www.telekom.de/hilfe/mobilfunk/mailbox/mobilbox/anzahl-nachrichten?samChecked=true

       

       

      (maybe it is possible to actively save the message - but as far as I understand that does not apply to your situation)

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      Answer

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      6 months ago

      How to save the message automatically?

       

      Thanks 😊 

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    • 6 months ago

      @Denden1  schrieb:
      Can someone help me with this?

      Can you still see the message in the Telekom's Voicemail smartphone app? If so, you can email it to yourself. If not, there is no way to retrieve it AFAIK.

       

      Good luck!

       

      Kind regards

      5

      Answer

      from

      6 months ago

      Can you share it to me if you have a chance to screenshot it. I appreciated your help. Thank you  😊 

      Answer

      from

      6 months ago

      @Denden1

       

      Here’s a link to the Voicemail app in the App Store. 😊

       

      Kind regards

      Maria

      Answer

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      6 months ago

      @Maria An. 

      Ich bezweifle, dass man über die App an eine ein Monat alte Sprachnachricht rankommt - weil ich davon ausgehe, dass die mittlerweile automatisch gelöscht wurde. Auch könnte es u.U. Chaos geben wenn bisher die Visual Mailbox genutzt wird, zumindest ist das für mich intransparent wie/ob es eine Wechselwirkung gibt.

       

       

      Denden1

      How to save the message automatically?

      How to save the message automatically?
      Denden1
      How to save the message automatically?

      Maybe within your automatically scheduled t-online.de email backup (if you do regular backups as recommended), there is a folder "SprachBox". Give it a try - call yourself from a different phone, let the call be diverted to the voice and check whether there is a new message in the SprachBox folder.

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