Solved

Wechsel Prepaid zur Telekom, Wechselbonus wir nicht berücksichtigt

5 years ago

Hallo T-Team,

ich versuche gerade, die Prepaidkarte meiner Frau von Bildmobil (MOCO)zur Telekom zu portieren.

Bei der Eingabe der Daten wird mir der angekündigte Wechselbonus von 24,95 € jedoch nicht gewährt (auch ohne Login)

Des weiteren wird mir als einzige Zahlungsart der Versandkosten nur die Nachnahme gewährt, obwohl ich ja bereits Kund bin.

Wäre nett, wenn ich hierzu eine kurze Erklärung bekommen könnte.

Gruß Andy

258

4

  • Accepted Solution

    accepted by

    5 years ago

    Ok, habe die Lösung selbst gefunden, Gutschrift erst nach Aktivierung/erfolgter Portierung.

    0

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