Xplora X6 Play mit eSIM: Keine Telefonie

21 hours ago

Hallo Community

wir habe eine Xplora X6 Play mit eSIM erhalten. SMS und Ortung funktionierien, Telefonie leider nicht. 

Andere Einträge hier deuten darauf hin, dass es an fehlender Freischaltung für  VoLTE  liegen könnte. Selbst kann ich das leider nicht prüfen oder ändern.

Kann da jemand helfen?

Vielen Dank im Voraus! 

10

3

  • 21 hours ago

    Hallo @deliergky ,

     

    vielen Dank für das nette Gespräch! 

     

    Wie gewünscht, ist VoLTE und WLAN Call nun aktiv.

    Auf eine Rückmeldung, ob es nun funktioniert, freue ich mich. :)

     

    Liebe Grüße


    Anna

    0

  • 20 hours ago

    Hallo Anna,

    vielen Dank für das nette Gespräch. 

    Die Telefonie funktioniert, allerdings erfolgt der Anruf von der Uhr anonym. Könnten Sie vielleicht die Rufnummerübermittlung auch aktivieren?

    Vielen Dank und einen schönen Sonntag.

     

    1

    Answer

    from

    20 hours ago

    @deliergky ,

     

    erledigt! :)

     

    Einen schönen Sonntag wünsche ich ebenso.

     

    LG

     

    Anna

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