Magenta Stream 2.0 verwalten unmöglich

2 months ago

Hallo zusammen, ich habe seit ca. Einem halben Jahr den Magenta Stream 2.0 als solo Vertrag ohne festnetzvertrag ohne glasfaservertrag ohne handyvertrag. Leider ist es mir nicht möglich, diesen in der Magenta App in meinem kundenbereich für mich sichtbar zu machen, dass ich ihn verwalten kann. Kennwörter ändern etc. Kann mir bitte jemand helfen und diesen Vertrag meinem Kunden Konto zuordnen. Die Hotline hat zweimal versagt dabei. Leider ist es nicht möglich ohne handyvertrag ohne festnetzvertrag. Irgendetwas in diesen Apps zu ändern. Danke, ich hoffe auf eure Hilfe

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  • Official Solution

    accepted by

    2 months ago

    Hallo @user_df80f2,

     

    vielen Dank für deinen Beitrag hier bei uns in der Community. 🙃

     

    Leider ist es zum jetzigen Zeitpunkt nicht möglich, den MagentaStream 2.0 im Kundencenter abzubilden, deswegen kannst du diesen auch nicht hinzufügen. Ob sich dies in nächster Zeit noch mal ändert, kann ich dir aktuell nicht sagen. 

     

    Viele Grüße

    Svenja 

    0

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