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3 days ago
@Adr13 Du bekommst Zugangsdaten für MTV oder hast die schon, dann die nutzen
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3 days ago
How can I make Magenta to work with the current plan?
Hi,
Today has been activated the package: Mag.Zuh. XL mit MagentaTV SmartStream. Internet is working fine, and I was able to create also accounts for Netflix, Disney+ and RTL+. However when I try to login to Magenta TV, I receive the message that no subscription is active, and first I have to subscripe to correct plan, but I have already the subscription (MagentaTV SmartS- tream mit über 160 TV-Sendern in HD, inklusive MagentaTV+ mit kostenlosen Serien und Filmen, TV Komfort-Funktionen).
How can I make Magenta to work with the current plan?
Thank you in advance for the help.
You might have the wrong app. If your subscription is new, it's MagentaTV 2.0. And your app might be 1.0.
On what device are you trying to use MagentaTV?
Best regards,
Thomas
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3 days ago
TV could be anything. Google TV, Samsung, LG?
On your iPhone, streaming should work with the MagentaTV app. And if you have a PC, you could try https://web2.magentatv.de/.
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3 days ago
Hello @Adr13 and welcome to our Telekom hilft Community. :-)
Did you already try the link @teezeh named? Also would it be great, if you can name the used TV-model.
Kind regards Sven
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3 days ago
You might have the wrong app.
How can I make Magenta to work with the current plan?
You might have the wrong app. If your subscription is new, it's MagentaTV 2.0. And your app might be 1.0.
On what device are you trying to use MagentaTV?
Best regards,
Thomas
das war die Frage, und das die Antwort:
MagentaTV: TV and Streaming
MagentaTV: TV and Streaming on Iphone.
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