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Speed Home Wifi - Can't access the user interface (Benutzeroberfläche)

3 years ago

Anyone want to help can reply in German. Sorry I had to write it in English. 

I installed my Speed Home Wifi mesh router via an ethernet cable but I can't reach the user interface of the Speed Home Wifi device to change the name of the WLAN signal. 
I tried reaching through http://speedhomewifi and mac adress-speedhomewifi etc. It did't work. 
In my router screen, I see that the IP adress of the router is not correctly assigned. It says 192.168.0.109 as IPv4 address in Mesh Devices screen. 

connected devices.jpg

 

Also our other devices have problems in getting a working IP adress too. I connected my PC via LAN cable and my pc couldn't get an ip adress, it was something like 192.168.0.xxx. So I had to set a static IP adress from network settings on my devices to be able to access the internet. 
How can we fix it? 

Main router : Speedport Smart 4

1040

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    • 3 years ago

      Speedport Smart 4 can work  normally as Mesh-Base (Mesh-Master) of the Speedhome WiFi.  Then the Speedhome WiFi are only Mesh-Slaves.

       

      Have you tried to change the Wlan- Name ( SSID ) in the Wlan- Konfiguration of the Speedport Smart 4?

       

      I hope, you  didn't make the Wlan of the Speedport off(out), because it is the Mesh-Master. And if you only let the 2.4 GHz Wlan of the Speedport work: the Speedhome WiFi normally need the 5 GHz.

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      Answer

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      3 years ago

      Yes, I installed it through the mesh menu. 
      I don't know what exactly mesh is and difference between other setups. I went and created a mesh device on speedport.ip interface through WPS activation. 
      If I reset the Speedhome Wifi, and setup again, which steps should I take to be able to change the name of WLAN on the other floor? 

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      Answer

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      3 years ago

      @profiler1333 

      because the Speedport Smart 4 is programmed/build to be the natural Mesh-Master of Speed Home WiFi (and Speed Home WLAN).

       

      You can contact  the master, and the master will give his Konfiguration to the Mesh-Slaves. For the Speedport Smart 4 is the same if  the Speed Home WiFi has LAN to the Speedport Smart 4 or if Speed Home WiFi has only contact per WLAN zu Smart 4.

       

      @UlrichZ  du könntest das wahrscheinlich besser als ich erklären.]

      Answer

      from

      3 years ago

      profiler1333

      The Speedhome WiFi works in the basement floor and out Speedport Smart 4 Wlan is also working in our floor. But with the same Wlan name.

      The Speedhome WiFi works in the basement floor and out Speedport Smart 4 Wlan is also working in our floor. But with the same Wlan name. 
      profiler1333
      The Speedhome WiFi works in the basement floor and out Speedport Smart 4 Wlan is also working in our floor. But with the same Wlan name. 

      That is correct. You've built an Mesh System and the Smart 4 is the Mesh Master. So you can't reach the User Interface of the Speed Home WiFi. Every changes of the WiFi Mesh you have to do it in the User Interface of the Smart 4.

       

      Can you reach the User Interface of the Smart 4 by:

       

      http://192.168.0.1

       

      or

       

      http://speedport.ip

       

      Regards Ulrich

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      Answer

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    • Accepted Solution

      accepted by

      3 years ago

      @profiler1333 

      you can change the Speedport Adress in the Speedport Menü to 192.168.0.1.

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    • 3 years ago

      Good evening @profiler1333 welcome to our community and sorry for the late response!

       

      I'm glad to hear, that you already fixed that issue with the help in this thread. If you need any further support, please let us know. Fröhlich

       

      Kind regards Sven Ö. 

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