Status of my internet order

[#1]

Dear Telekom,

On 20th September, I ordered an internet connection for my new apartment. Could somebody check the status of the order (if the internet could be installed and when)?

I could provide the internet-eingangsnummer.

Thanks a lot!

Best regards,

Arnaud

[#2]

Hello @arnaud.setio 

in this community, users primarily help other users with questions and problems. We as "external" have no access to customer data.

If you haven't filled your profile yet, please get it here:

https://telekomhilft.telekom.de/t5/user/myprofilepage/tab/personal-profile

nor after. This can only be read by internal employees.

Greets - LERNI-

[#3]

Hallo @arnaud.setio,

welcome to our community.

Please excuse our late reaction.
Appointment of technician to connect the Internet: 06.11.2019
Please let someone stay at home between 12:00 - 18:30.

Viele Grüße
Fadi R.

[#4]

Hi Fadi,

No worries! Thanks for the news and I will make sure that somebody will be at home during the appointment.

Have a great weekend.

Best regards,

Arnaud