Cloud M wird nach Buchung nicht bereitgestellt

3 years ago

Hallo,

ich habe mir die Magentacloud M gebucht. Die Buchungsbestätigung kam gleich nach der Zahlung, dort heißt es auch, dass die 100GB ab sofort zur Verfügung stehen. In meinem Kundencenter wird mir die Cloud M auch als aktiv angezeigt.

Wenn ich aber die Cloud öffne (egal ob über Browser vom PC oder per App am Handy) bekomme ich aber nur 3 GB angezeigt.

Woran liegts?

 

 

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  • 3 years ago

    Auch dir ein freundliches Hallo @alex-wehner 

     

    Lies mal bitte hier!

     

     

    schöne Grüsse

    0

  • 3 years ago

    Moin @alex-wehner & herzlich willkommen!

     

    Schaue bitte auch hier im Thread vorbei, falls es weiterhin nicht klappt.

     

    Danke & Greetz

    Stefan D.

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