Order status
vor 2 Jahren
I have placed an order for internet connection and my order is still not complete. Will i receive the router before i get the connection activated. I am afraid that the delivery attempt for the router will happen when I am not at home. Is there a way i can pick up the router at my convenient time or are there any alternative. Please suggest.
regards
balan
947
19
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vor 2 Jahren
Will i receive the router before i get the connection activated.
Yes.
Is there a way i can pick up the router at my convenient time or are there any alternative.
Usually, delivery is via DHL. You should receive a shipping notice with further options (delivery to neighbour, Packstation, alternative date, ...).
Best wishes,
Thomas
0
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von
vor 2 Jahren
Hi there @balan,
thank you for our short conversation. Should you have any further doubts or remaining questions, please be sure to let us know.
Best regards
Christian H.
17
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von
vor 2 Jahren
Hey @balan ,
thanks a lot for your message - I'm happy to read that you had such a successful experience with our technician. 😍 Blessing in disguise describes it perfectly in this case.
So we don't need to reverse or cancel the contract? (like my colleague Johannes initially planned to do - I guess)
Kind regards
Leona W.
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