Solved
Cancel contracts
10 months ago
Hello,
I have three contacts in Telekom.
One is for internet and landline connection, another is for magenta tv and the third one is for mobile phone. I would like to keep for a few months more the mobile phone contract only to take care some procedural stuff that may require an SMS for 2-FA or people from other services who are trying to contact me etc...
The other two I would like to cancel them, because I am leaving Germany.
I have the paper of deregistration from the city hall.
Thank you!
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Accepted Solution
accepted by
10 months ago
You can use this form for landline: https://www.telekom.de/kontakt/kuendigung/ausserordentliche-kuendigung#spi_852756
and this for mobile: https://www.telekom.de/kontakt/kuendigung/ausserordentliche-kuendigung-mobilfunk#spi_855606
Mark X there: Kündigung wegen Umzug ins Ausland
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Accepted Solution
accepted by
10 months ago
You can obtain the return slip by stating your customer number and zip code at https://www.telekom.de/hilfe/miete/
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Accepted Solution
accepted by
9 months ago
Thank you @und3rd06012,
for our friendly phone call.
I'm pleased that we were able to clarify your mobile cancellation straight away.
Everything has already worked. You don't need to do anything else.
If you still have any questions, just let me know.
Kind regards
Kathrin
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