Solved
Cancel my Telekom Internet contract prematurely
10 months ago
Hi,
I signed a contract with Telekom 2 weeks ago in a Telekom shop for the internet connection. The connection is not yet established as the technician has not yet visited. Now, the owner of my apartment tells me that she already has an active internet connection for my house and I can use it.
I would now like to cancel the contract with Telekom. Is it possible to do it?
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Accepted Solution
accepted by
10 months ago
@Sudhanwa
Thank you very much for the pleasant conversation earlier 👍🏽
As discussed, you can find the link to our contact form here. Please enter the proof of ownership there and let me know here in the thread as soon as you have sent the form. I'll then take care of the cancellation as a gesture of goodwill 🙏🏽
Best regards
Timur
0
Accepted Solution
accepted by
10 months ago
@Sudhanwa
Many thanks 👍🏽
I will gladly take care of the reversal for reasons of goodwill 👍🏽 As soon as the reversal is through, you will receive a notification by e-mail 🙏🏽
Best regards
Timur
0