Canceling my internet contract prematurely

1 year ago

Hi,

 

i have contract till December 2024, but i would like to cancel it right now.

None of the reasons in the contact form are applicable in this case, therefore i did not used the form to cancel it.

Also speaking with the hotline will be problematic, as my German is not that good.

 

Could someone from the Telekom support help me on this?

 

Thanks,

Filip

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4

  • 1 year ago

    Early termination is only possible in certain cases,
    The contract cannot be terminated early “just like that”.
    Which case is yours?

    0

  • 1 year ago

    ficomk

    None of the reasons in the contact form are applicable in this case

    None of the reasons in the contact form are applicable in this case
    ficomk
    None of the reasons in the contact form are applicable in this case

    Then it will be difficult to cancel before the end of the minimum contract term, which is legally binding.

     

    Best wishes,

    Thomas

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    1 year ago

    I am aware of that, but there is option to cancel with penalties.

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    1 year ago

    Good evening  @ficomk , we wrote in the other thread. Let's stay there to keep an overview. Fröhlich

     

    Kind regards Sven Ö. 

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