Gelöst

Cancelling a landline and Internet contract

vor 9 Jahren

Hi,

 

My German is not so good ... Can anyone link me to the form to cancel my  Internet and landline telephone contract.

 

Thanks

 

Vince

 

4630

5

  • Akzeptierte Lösung

    3 Sterne Mitgestalter*in

    akzeptiert von

    vor 9 Jahren

    Hallo @vmillar1,
    please use this link to cancel your landline contracts, like MagentaZuhause, Call & Surf or Entertain. If you tell us the reason for cancelling we can help you which of the options offered on the website are appropriate for you.

     

    https://www.telekom.de/hilfe/vertrag-meine-daten/kuendigung/kuendigung-festnetz

    2

    Antwort

    von

    vor 4 Jahren

    Hey @Azurish & welcome to Telekom hilft Community.

    Actually your link is correct. And we also need all this kind of document filing for an aborad move.
    Your contract does not end automatically after two years, when you are not cancel it. The contract extend after this time frame for one year.
    - Just in case you missed this.
    But if you need any further help, please fill out your private data in your profile. (Just klick in my Bio).
    And I will be able to help you as fast as I can.

    Kind regards
    Christina P.
  • Akzeptierte Lösung

    Community Guide

    akzeptiert von

    vor 9 Jahren

    Hello @vmillar1 , you can cancel your contract with landline/fixed line  and internet/DSL here > https://www.telekom.de/hilfe/vertrag-meine-daten/kuendigung?samChecked=true , this form only available in german language! 

     

    Kind regards 

    0

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