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Cancelling Internet Contract
vor 2 Jahren
Hi, happy Easter to all!
I would like to cancel the contract application for my landline, I am not able to pass the pre-recorded messages that are in German, to my shame I am new here and cannot speak Deutsch at a sufficient level for the moment.
How may I reach someone at Deutsche Telekom who speaks English as well to claim my cancellation request?
Thank you very much in advance, I appreciate it.
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@dgnsnyI've informed Telekom Hilft Team to contact you.
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Telekom hilft Team
vor 2 Jahren
Hi and happy Easter,
Sorry I couldn't reach you right now.
Could you give me a time slot that works better for you? 😊
Best regards
Belana M.
4
Antwort
von
vor 2 Jahren
Hi again,
thank you for the nice call. As discussed, you will receive an email confirming the cancellation of your contract.
If you have further questions, let me know. 😊
Have a pleasant evening.
Kind regards
Belana M.