Solved
Cancelling contract within 14 days margin
4 years ago
Hello,
I recently got into a contract through the internet with Telekom for a mobile phone line and would like to cancel it.
How can I do that, where would I have to go to do so?
Thank you.
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Accepted Solution
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4 years ago
You need to use the "Widerruf" - you should have received an according information, also what needs to be included.
You can do that online - if the contract was without smartphone then you can use this link
https://www.telekom.de/kontakt/e-mail-kontakt/mobilfunk/widerruf-mobilfunk-vertrag-ohne-endgeraet
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Answer
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4 years ago
If you mean that you have a contract and you have received a nice phone number within the frame of this contract - and you want to cancel the contract in the frame of a "Widerruf" - then I am afraid that this will probably not work.
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4 years ago
@muc80337_2 I'm not sure I understood you, what I mean is that I'd like to cancel but port my number to a different company, is that possible?
Answer
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4 years ago
Have you received the phone number from Telekom within the last 14 days? Probably no.
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