Cancelling Internet Contract
2 years ago
Hi, happy Easter to all!
I would like to cancel the contract application for my landline, I am not able to pass the pre-recorded messages that are in German, to my shame I am new here and cannot speak Deutsch at a sufficient level for the moment.
How may I reach someone at Deutsche Telekom who speaks English as well to claim my cancellation request?
Thank you very much in advance, I appreciate it.
224
6
This could help you too
6 years ago
644
0
3
109
0
2
2 years ago
@dgnsnyI've informed Telekom Hilft Team to contact you.
0
2 years ago
Hi and happy Easter,
Sorry I couldn't reach you right now.
Could you give me a time slot that works better for you? 😊
Best regards
Belana M.
4
Answer
from
2 years ago
Hi,
tried the phone number that you saved under your profile. Please don't post your phone number here in the thread.
You can update your phone number here. If you want me to call you under a different number.
Kind regards
Belana M.
Answer
from
2 years ago
Hi @Belana M.
Number in my profile details and also the one I sent you via PM is definitely the valid number.
Answer
from
2 years ago
Hi again,
thank you for the nice call. As discussed, you will receive an email confirming the cancellation of your contract.
If you have further questions, let me know. 😊
Have a pleasant evening.
Kind regards
Belana M.
Unlogged in user
Answer
from
Unlogged in user
Ask
from