Solved
Changing Address before Setup
2 years ago
Hi, I have ordered DSL internet connection from Telekom. I also moved to my house just a couple weeks ago.
However, I realize that although the address location is correct, I wrote down a wrong building number in the same yard.
How can I change the building number in the address I provided? I tried calling customer service however I cannot speak German at the moment and customer service number welcomes with a recorded message which I need to go through without talking to a real person.
I am really stuck right now, I would like some help on reaching out a real person at customer support.
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Accepted Solution
accepted by
2 years ago
Hi @dgnsny,
and thanky for the short but pleasant call.
To summarize the current sutuation. You have cancelled the contract with us, so at this point there is no to do.
If you need further assistance in the future, write us here and we will gladly help.
Kins regards
Sören G.
Thx @Sherlocka for the ping.
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