Correct/change address

9 hours ago

Hi,

I subscribed a Telekom contract via Check24, but I put a wrong address (42 A instead of simply 42). Today I should receive the visit of the technician. Can the address still be changed?

Thank you

Note

This post was escalated by Lerni at 21.05.2025 08:15

24

4

    • 8 hours ago

      Hallo @sebabb 

      I have passed your problem on to the team, please be patient, someone will get back to you shortly.

      Greets -LERNI-

      0

    • 8 hours ago

      Hello @sebabb,

       

      welcome to our Community.

      I'm pleased to help you.

      Let me know if I can call you, to check the contract.

       

      Kind regards

      Khaled

      0

    • 8 hours ago

      Hi Khaled, yes sure, I am available anytime

      1

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      7 hours ago

      Hello @sebabb,

       

      thank you for the nice phone conversation.

      I will write to you again, to find another appointment.

       

      Kind regards 

       

      Khaled

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