Connection problems playing online with Guild Wars 2

Question

I have the MagentaHomeXL contract with a Speedport W 925V router. I use my connection to play online at Guild Wars 2, and very often (specially in the evening) the online connection starts cutting off every 30-60 seconds, kicking me out of the server. It is OK for browsing the internet, but very frustrating for online gaming.

I did a traceroute, and looks like after the router, all the pakets are lost. (I attach a screenshot of the traceroute)

Thunder.44 · Answer

@OriolFMThe Problem is the Router, exchange it for a Fritzbox 7590 or Speedprort  Smart 3.It is not suiable for online games!

Inga Kristina J. · Answer

Hi @OriolFM,okay, we'll try again tomorrow. To check if the router is the problem, do you have the opportunity to borrow a router from a friend for a test? If so, that would be great, then we can definitely see if the Speedport causes this effect or not.Kind regards Inga Kristina J.

Connection problems playing online with Guild Wars 2

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