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vor 4 Stunden
Hello @Sarah-2024 and welcome to our Telekom hilft Community. đ
Could you please provide us a callback number in your profile and give us afterwards a small ping, when you are available? We'll call you and check, if we can find the router. đ
Kind regards Sven
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vor 3 Stunden
I could not find the return receipts anymore
Hi,
I terminated my rental contract from Telekom when I moved to a new address but I am still getting charged every month. When I contacted them in WhatsApps, they confirmed that I do not have any active contract and that I am still being charged for the monthly costs. The router has been returned a long time ago but I could not find the return receipts anymore. What should I do to stop the invoices?
Somehow very common issue. Why didnât you keep it? At last you need to proof your return. Maybe it can be still sorted out.
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