‎How long does it take to receive a final invoice after contract cancellation?

Gelöst

How long does it take to receive a final invoice after contract cancellation?

vor einem Jahr

I canceled a mobile phone contract on January 9th with a termination date of 09.02.24.
On 9.02.24, I received a bill for the period 01.01.24-31.01.24, and I still haven't received any bills for the period from 31.01.24 to the end of the contract (09.02.24). Is it normal to wait for the final invoice for a long time, or does it mean that there is a problem?

Thank you!

94

4

Akzeptierte Lösung
akzeptiert von
vor einem Jahr
Thank you for your message, @CREAMFULL.

In the mobile phone sector, our bills are always written retrospectively. This means that in January you received the bill for December. In February, you will receive the bill for January and in March, you will then receive the final bill (pro rata) for February. Then all bills are paid.

Kind regards

Carolin L.
0

Das könnte Ihnen auch weiterhelfen

Gelöst

Receiving continous invoices after contract cancellation + Mahnkosten

vor 4 Jahren

in

Festnetz & Internet

226

0

2

Gelöst

Receiving invoice after contract cancellation

vor 4 Jahren

in

Festnetz & Internet

263

0

3

Invoice receiving after contract change

vor 3 Jahren

in

Mobilfunk

84

0

1

Gelöst

Urgent Assistance Needed for Incorrect Billing Issue After Contract Revocation within 14 days

vor einem Jahr

in

Festnetz & Internet

215

0

4

Cancellation of my contract before starting it

vor 2 Jahren

in

Festnetz & Internet

217

0

2

Das könnte Sie auch interessieren

Kaufberatung anfragen
Füllen Sie schnell und unkompliziert unser Online-Kontaktformular aus, damit wir sie zeitnah persönlich beraten können.
Zum Kontaktformular
Angebote anzeigen
Informieren Sie sich über unsere aktuellen Mobilfunk-Angebote.
Zu den Mobilfunk-Angeboten