Gelöst
How long does it take to receive a final invoice after contract cancellation?
vor einem Jahr
I canceled a mobile phone contract on January 9th with a termination date of 09.02.24.
On 9.02.24, I received a bill for the period 01.01.24-31.01.24, and I still haven't received any bills for the period from 31.01.24 to the end of the contract (09.02.24). Is it normal to wait for the final invoice for a long time, or does it mean that there is a problem?
Thank you!
89
4
Das könnte Ihnen auch weiterhelfen
Gelöst
226
0
2
vor 3 Jahren
in
84
0
1
Gelöst
vor 11 Monaten
215
0
4
vor 2 Jahren
210
0
2
vor einem Jahr
@CREAMFULL It might indeed take 2-3 months until all processes have Run through.....
2
Antwort
von
vor einem Jahr
Thank you for your message, @CREAMFULL.
In the mobile phone sector, our bills are always written retrospectively. This means that in January you received the bill for December. In February, you will receive the bill for January and in March, you will then receive the final bill (pro rata) for February. Then all bills are paid.
Kind regards
Carolin L.
Antwort
von
vor einem Jahr
Thank you!!!☺️
Uneingeloggter Nutzer
Antwort
von
Akzeptierte Lösung
akzeptiert von
vor einem Jahr
Thank you for your message, @CREAMFULL.
In the mobile phone sector, our bills are always written retrospectively. This means that in January you received the bill for December. In February, you will receive the bill for January and in March, you will then receive the final bill (pro rata) for February. Then all bills are paid.
Kind regards
Carolin L.
0
Uneingeloggter Nutzer
Frage
von