Contract Cancellation
3 years ago
Hello,
I turned in my Magenta TV Box: 402xxxx and Speedport Router: 4029xxxx today at the Lxxxxxxx, Bxxxx. x, 65xxx Wiesbaden store. I was told that I needed to go online and officially request the cancellation of my contract. I am reloacting to the USA on the 26th of this month and need to cancel my contract. Please let me know if there is anything else that you need from me in order to get the contract cancelled.
Thank you.
Note from Telekom hilft Team:
Address edited. Please do not post any personal information publicly.
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3 years ago
Heoolo @Victor Strange
Welcome to the community.
Please give out the address. Is a public forum.
Termination:
https://www.telekom.de/hilfe/auftrag-erste-schritte/umzug/umzug-ins-ausland?samChecked=true
To cancel rental equipment:https://www.telekom.de/hilfe/geraete-zubehoer/einrichtung-support/geraete-mieten/mietgeraet-kuendigen
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Answer
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3 years ago
Dein Link ist ungültig, hier der richtige Link: @Victor Strange There you find all information!
Dein Link ist ungültig, hier der richtige Link:
@Victor Strange There you find all information!
@ Geralt von Riva
danke, angepasst. hab das mit in Google Übersetzer eingefügt und beim kopieren mit dem engl. Text muss der Link " zerschossen" worden sein...
Answer
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3 years ago
@ Geralt of Rivia
Thank you for the response. A copy of my orders are attached.
Please let me know if there is anything else that you need.
[Anhang]
Note from Telekom hilft Team:
Please do not post any personal information publicly.
Answer
from
3 years ago
@Victor Strange
This is a public forum. Everyone reads this. Urgently remove the document. Please work through our links. This is a customer forum.
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3 years ago
Note from Telekom hilft Team: Address edited. Please do not post any personal information publicly.
Note from Telekom hilft Team:
Address edited. Please do not post any personal information publicly.
Seit wann ist die Adresse eines Telekom Shops "personal information"???
Wenn man in google telekom shop wiesbaden eingibt, dann weiß man zudem mit dem "L" und dem "B" um welchen Shop es geht
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3 years ago
@Victor Strange
The link describes what you need to do. And where to upload the document to.
The attachment has already been deleted here by the Telekom team.
Please do not publish any personal data in the forum.
In the link everything is described how to proceed
The team here is happy to help.
wait for that @Telekom hilft Team
Answer
from
3 years ago
Hey @Victor Strange
when you filled out the online form and attached the document indicating the reason for your departure - you did everything correctly. As soon as the cancellation has been processed by our system, you should get a confirmation email.
If that is not going to happen in the next days, please contact us again, so we can take a look if everything worked out as it should.
Kind regards.
Leona W.
Answer
from
3 years ago
Leona,
Thank you very much for your reply.
You have truly responded to my concerns. I will follow up as you suggested, if necessary.
Have a great day!
Victor
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