the router is included in your order in any case. However, it has not been shipped yet. The router will definitely arrive before your landline is connected.
Is there still a customer service line for English speaking clients
No, unfortunately not. But there's of course plenty of English speaking people both here in the community and with DTAG . Might just take a little longer due to the missing single point of contact ...
3 years ago
nope
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3 years ago
@Raymond Johnson Give it a try here .
Explain your problem and fill in contact details to your profile.....
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3 years ago
Ist there a customer service line for German speaking customers in U.K or in the U.S.?
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3 years ago
Thank you. I am simply trying to get a status of my router delivery as my tariff will be active on 20.6.2022
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3 years ago
Do you have an update on the router delivery?
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3 years ago
Hi @Raymond Johnson,
the router is included in your order in any case. However, it has not been shipped yet.
The router will definitely arrive before your landline is connected.
Many greetings
Markus Km.
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3 years ago
Is there still a customer service line for English speaking clients
No, unfortunately not. But there's of course plenty of English speaking people both here in the community and with DTAG . Might just take a little longer due to the missing single point of contact ...
Best wishes,
Thomas
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