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6 years ago
@krh3710
A fixed line contract cannot be put on hold. (It is however possible to block and hence prevent others from using the connection)
A mobile network contract can be put on hold for up to 6 months, while this leads to a prolongation of the contract by this (up to six months) period. However it depends on the issues and circumstances whether Telekom will agree to do so.
You may want to fill the forum profile with customer number and phone number under that you can be reached - pls do use the link provided in my footer (only in such way a Telekom employee can identify who you are)
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6 years ago
thanks for contacting us.
As @muc80337_2 said, could you please fill the forum profile here: http://bit.ly/Kundeninfos?
Viele Grüße
Fadi R.
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