Direct debit failed for DSL
4 months ago
Hi
My Direct debit failed for DSL.
Reason because I changed bank account details and it tried to debit old account.
Bank details are uploaded now.
But how do I pay the last invoice?
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4 months ago
Hi My Direct debit failed for DSL. Reason because I changed bank account details and it tried to debit old account. Bank details are uploaded now. But how do I pay the last invoice?
Hi
My Direct debit failed for DSL.
Reason because I changed bank account details and it tried to debit old account.
Bank details are uploaded now.
But how do I pay the last invoice?
Wie lautet die Bankverbindung der Telekom zur Überweisung meiner Rechnung?
Bitte nutzen Sie für die Überweisung Ihrer Festnetz- oder Mobilfunk-Rechnung die nachfolgenden Kontodaten. Damit wir die Überweisung zuordnen können, ist es wichtig, dass Sie den angegebenen Verwendungszweck nutzen.
Festnetz-Rechnungen
Postbank Hannover
IBAN: DE08250100300000289304
BIC: PBNKDEFF
Verwendungszweck: Rechnungsnummer und Buchungskonto
Mobilfunk-Rechnungen
Hypovereinsbank München
IBAN: DE68700202700667302269
BIC: HYVEDEMMXXX
Verwendungszweck: Kundenkonto oder Mobilfunk-Rufnummer
Sonstige Rechnungen
Für die Lieferung von Geräten oder Leistungen unseres Technischen Services werden ggf. separate Rechnungen erstellt. Bitte verwenden Sie für Zahlungen stets die dort angegebene Bankverbindung.
@VarunAgw
0
4 months ago
https://www.telekom.de/hilfe/vertrag-rechnung/rechnung/bankverbindung-ueberweisung?samChecked=true
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4 months ago
Hello @VarunAgw,
welcome by us in the community.
So that I can help you, please fill in the "Customer number" and/or "Phone number" fields in your user data. The following link will take you to the right place in your profile. https://telekomhilft.telekom.de/t5/user/myprofilepage/tab/personal-profile:telekom-custom-user-profile-userdata I'm pleased to hear back from you with a time frame as to when a call back would be suitable? And so that you don't have to search for it during the phone call, have your IBAN and customer number ready for faster authentication. More information on authentication: https://www.telekom.de/hilfe/vertrag-meine-daten/meine-daten/kontakt-zur-telekom/abfrage-persoenlicher-daten
Kind regards Khaled A.
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