Download speed problem with MagentaHome XXL
11 hours ago
My subscription is Telekom fiber MagentaHome XXL. I expect to have 500 Mbps download. But when I test the speed with Telekom speedtester it never goes beyond 100 Mbps. I am now download something (ubuntu) and download speed is about 10 MB/s.
I am using asus RT-AX59U router.
Could anyone help me?
40
0
6
This could help you too
Solved
280
0
3
3614
0
2
You might also be interested in
Request purchasing advice
Fill out our online contact form quickly and easily so that we can advise you personally in a timely manner.
View offers
Informieren Sie sich über unsere aktuellen Internet-Angebote.
10 hours ago
im almost sure , that there is a lan-cable or switch connected only capable to serve 100 Mbit/s
2
Answer
from
10 hours ago
only capable to serve 100 Mbit/s
im almost sure , that there is a lan-cable or switch connected only capable to serve 100 Mbit/s
or the gigabit LAN ports are configured on 100 mBit/s.
Answer
from
8 hours ago
It shouldn't be the case, because in the first months that I bought the router, I was checking the speed and It was almost 500 Mbit. I don't know what has happened.
0
Unlogged in user
Answer
from
9 hours ago
Hi @FarshadFalaki,
that shouldn’t be the case. The booked fiber bandwidth should be fully available to you.
Is everything set up correctly in your router? Are you using a LAN cable that supports 500 Mbit speeds, or did you run the speed test over Wi-Fi?
Best regards,
Jonas
0
1
Answer
from
8 hours ago
Thanks @Jonas W. that test was over WiFi, but I also checked with LAN, it is the same.
About router config, when I purchased and made the config, it was working fine and I had almost 500 Mbit. So I didn't check anymore. In recent months I bought a Xbox device and while downloading games I realized the speed is not good, while I have no problem while using youtube or google meet. Probably they don't use that much bandwidth.
0
Unlogged in user
Answer
from
6 hours ago
Replace the LAN-Cable between Modem and Router.
0
0
Unlogged in user
Ask
from