Hallo,

I just moved in a house. The old owner used Telekom DSL. When they moved out, they left the old devices: a switch (? maybe) and a DSL splitter.
Since I moved in at the beginning of this month, I signed a new Telekom contract and continue to use Telekom DSL.  I went to MediaMarkt and bought a new Fritzbox 7530 and a Hama telefondose.

My internet should be available from 12.05. Yesterday I started to connect the devices. According to Fritzbox, DSL was connected. But the IE displayed "dieser internetanschluss ist zur zeit nicht aktiv". I tried the old splitter and the new telefondose. Both didn't work.

 

The interesting thing is, I can connect to the webpage" http://kundencenter.telekom.de" and check my contract details. But I cannot connect to any other websites.

So now I don't konw what's the problem. Could the Telekom Service team can check the problem?

I filled in some information and upload some pictures. Is there any other information I should provide?

Thanks a lot!