Festnetz contract not visible in Kundencenter

vor 4 Stunden

Hello,

I have a Telekom fixed-line internet contract (Festnetz only, no mobile).

I can log in with my Telekom ID, but my contract does not appear in Kundencenter.

I also cannot add my Kundennummer manually.

Please link my Festnetz contract to my Telekom ID.

I can provide my Kundennummer and address via private message.

Thank you.

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    • vor 4 Stunden

      Hello @milch007

       

      Welcome to our community. 🙂

       

      Your landline contract does already have a Kundencenter login. Please use the "Internet Zugangsdaten" we sent you as the contract started. 

      If you don't have this data anymore, you can apply for them with this form

       

      Best regards Inga Kristina

      0

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