dear Telekom,
You sold my wife a new glassfaser contract that was advertised as faster and cheeper than the ending contract we had with you. I received the bill, it's now 10€ more expensive.
Also, I realised this morning checking the bills that I pay since more than a year the cost of two speedport, glasfaser speedport + S3 smarthome packet speedport.
On top of this I see you offer 100€ discount to new client taking the same contract we took, when you ask me, a 9 years old customer to pay full tarif from day one.
Your sales policy is strange. I feel you scammed me.
How to solve this mess now ?