What can Telekom possibly do about a packet loss somewhere along the way to Ukraine in another network? Did you try using a VPN that probably changes the route and works better?

You might try a VPN provider, whether this allows to overcome your current problems.

By the way - the screenshots are hard to read because your terminal window was too wide, hence the relation between server and what happens there is difficult to match

@ITreers 

simply there ist no paket loss on your screens.

if a router in the middle would loss pakets - the final destination could never show 0% paketloss.

read the Statement from a developer of such tools 

https://www.pingman.com/kb/5

The important thing to remember is that the final destination is what REALLY matters. If the final hop is showing zero packet loss and acceptable latency, there isn't a problem. All issues in hops before that become null and void.

This is no tracert via Deutsche Telekom connection (its missing all DTAG hops). Do you have any VPN active?

my route is completeley differnt to yours.

Also you have >5ms to your gateway. Are you using WiFi or powerline ? Then please try with direct LAN cable.#

Hops on Routes are not for answering ICMP packages. Especially tier 3 carrier (like twelve99 in your case), has to transport data and has no prio in answering echo packages. Also this is beyond DTAG network and responisble. 

Important notice: please delete your tracert screenshot as your phone number is shown in the background (very dark).

Hey there @ITreers,

as few users already pointed out, I do have my reservations on acknowledging paket loss in our infrastructure. I'm terribly sorry, but if something beyond our reach is happening to your connection, I'm afraid our capabilities are limited in being able to fix that.

Kind regards

^Christian