Solved

Haven’t received internet or Noone called

8 months ago

Hi

 

Ich habe am 21. November 2024 bestellt.

Ich erwarte Internet ab dem 1. Dezember 2024

 

Kann jemand prüfen, warum dieser Auftrag noch nicht abgeschlossen ist?
Auftragsnummer xxxxx-PSM-xxx

 

Kontaktieren Sie mich jederzeit (englischsprachig)

 

danke

 

 

Anm:

PSM Nummer aus Datenschutzgründen editiert

(Marcel2605)

 

122

0

3

    • Accepted Solution

      accepted by

      8 months ago

      @Bala

       

      Thank you very much for the pleasant conversation earlier 🙂

       

      As discussed, you have already received the setup link 👍🏽 As soon as the fiber optic modem has been delivered tomorrow or Tuesday, you will connect the modem to the fiber optic socket. Then you have to enter the fiber ID and the modem ID in the setup link. After a successful connection test, the connection is activated 🙂

       

      If you still need support, you can contact us at any time here 🙏🏽

       

      Best regards
      Timur

      0

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