Die Telekom hilft Community zieht um und ist bis zum 8. Januar 2025 nur eingeschränkt zugänglich.
Order confirmation not received
vor 3 Jahren
Hello,
I've ordered landline internet in 06.12 and havent received the confirmation email or had any installation done. All the attempted contacs failed so far.
Is there hope for having internet at home? Its not like we are in a pandemy and have to work for home or anything.
Thanks.
164
4
Das könnte Ihnen auch weiterhelfen
911
0
1
vor 4 Jahren
1669
0
5
vor 3 Jahren
233
0
1
Community Guide
vor 3 Jahren
@LeonardoF
Good evening,
Since you don't have a confirmation yet, something must have gone wrong with your order. Therefore, I would recommend contacting the service once, or waiting here for a Teamie . Please enter your accessibility under extended information in your profile. The link to the profile is in my signature.
If you want to contact the service yourself:
Kundenservice: Hotline: 0800 33 01000 / Chat / Neu: Live-Beratung, oder hier auf einen Teamie warten
Customer service: Hotline: 0800 33 01000 / Chat / New: Live advice, or wait here for a Teamie .
0
Telekom hilft Team
vor 3 Jahren
Good evening @LeonardoF and welcome to our community.
I've seen, that you followed the hint of @ Geralt von Riva . I think it's a little bit too late for a call, so I'll try it tomorrow at 3:00 pm, to have a look at your topic.
Kind regards Sven Ö.
0
Telekom hilft Team
vor 3 Jahren
Thank you for the nice and first call @LeonardoF .
As discussed, I'll call you later again.
Kind regards Sven Ö.
0
Telekom hilft Team
vor 3 Jahren
I'm glad, that we could clearify everything @LeonardoF .
Thank you for your patience and please let me know, if everything went fine on saturday.
Kind regards Sven Ö.
0