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Order confirmation email not received

4 years ago

Hello Telekom,

 

I applied for an Internet contract and received the router on 14.12.2021. Unfortunately, I have not received the order confirmation email so I do not know when the activation day is. I do not know where else to look it up so I was hoping I could get some help from here.

 

Thank you.

277

4

    • Accepted Solution

      accepted by

      4 years ago

      Good morning,

      Please enter your full contact details in your profile, especially when you can be reached.

      Then a Telekom customer advisor will get in touch with you.Then they will surely be helped 

      1

      Answer

      from

      4 years ago

      I've updated my contact details.

       

      Thank you.

      Unlogged in user

      Answer

      from

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