Solved

Order confirmation email not received

3 years ago

Hello Telekom,

 

I applied for an Internet contract and received the router on 14.12.2021. Unfortunately, I have not received the order confirmation email so I do not know when the activation day is. I do not know where else to look it up so I was hoping I could get some help from here.

 

Thank you.

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4

  • Accepted Solution

    accepted by

    3 years ago

    Good morning,

    Please enter your full contact details in your profile, especially when you can be reached.

    Then a Telekom customer advisor will get in touch with you.Then they will surely be helped 

    1

    Answer

    from

    3 years ago

    I've updated my contact details.

     

    Thank you.

    Unlogged in user

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