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Order confirmation email not received
vor 3 Jahren
Hello Telekom,
I applied for an Internet/landline contract on 27.05.2022. Since that day I didn't receive new information about it: I don't when the router is going to arrive and when the technician can configure the connection.
I try to track the order, but my contract number only have 9 number instead of 10. So, I need help with this problem. I work from home so this is really a hard situation for me.
Thanks!
676
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vor 3 Jahren
@jcutillas,
thank you for the pleasant call. I'm glad that we could solve your request.
As discussed via phone I'm going to contact you on the the 1st of July again.
Have a nice evening.
Kind regards
Malte M.
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