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Fill out our online contact form quickly and easily so that we can advise you personally in a timely manner.
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3 years ago
@cadubentzen
When was / will the connection be provided / set up by Telekom?0
15
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3 years ago
My starting date is 13.05, which is when installation is scheduled.
I'll inform you here after that date on whether I can log in and close the ticket if so.
Thank you!
Carlos.
0
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3 years ago
Hello @cadubentzen,
yes, of course. After the contract has been activated and processed in our systems, you can log into the customer center with your Zugangsdaten.
I just sent the email for the verification of your email-address to you again. Please check in your email account if you have received it now.
Kind regards Inga Kristina J.
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3 years ago
Hi!
I was able to log-in using the Zugangsnummer method and see the contract now that my internet was activated
However, it seems impossible to move the contract to my email via the login settings. I had to use another email of mine in order to do that, as setting to the one in this profile resulted in an error "email already taken".
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