Speedport received, but still no order confirmation

vor 3 Jahren

I have already received my Speedport but in all the instructions for setting it up, it mentions the order confirmation which I still haven't received. I also tried to connect the router to the DSL connection but it didn't connect successfully.

 

I also can't find any contract or status in my account in telekom.de.

911

16

  • 5 Sterne Mitgestalter

    vor 3 Jahren

    @cadubentzen 

    When was / will the connection be provided / set up by Telekom?

    15

    Antwort

    von

    vor 3 Jahren

    Hi!

    I was able to log-in using the Zugangsnummer method and see the contract now that my internet was activated Fröhlich

    However, it seems impossible to move the contract to my email via the login settings. I had to use another email of mine in order to do that, as setting to the one in this profile resulted in an error "email already taken".

     

     

     

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