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Official Solution
accepted by
2 months ago
@Newbie im Home Office
It is normal that a mobile connection contract Login is not working for a home internet connection cintract as full login.
You shold have receceived extra post from telekom, in that post are Zugangsdaten. Take that to login (Zugangsnummer insteed of Benutzername, persönliches Kennwort insteed of Passwort). And than you can make a new Email Contract während during you be loged in, and after this your can use the New Email Login (Mailadresse & Passwort) insteed of Zugangsdaten to login.
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