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English Speaking Assistance with account that has gone to debt collector

vor 22 Tagen

We moved overseas and need english speaking  help resolving an issue with an account that has gone to debt collector.  

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vor 22 Tagen

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    • Akzeptierte Lösung

      akzeptiert von

      vor 22 Tagen

      Sorry, but if a collector is already involved you need to check with them since the case is not handled at Telekom anymore. Contact and account details should be on the letter you’ve received.

      0

    • Akzeptierte Lösung

      akzeptiert von

      vor 22 Tagen

      Hello @TheBestProileName,

       

      sadly if the open payments have already been handed over to dept collector, then there is nothing we can do anymore.

       

      Kind regards

      Belana

      0

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