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18 hours ago
Hallo @Kajaree
The TAE socket was probably simply cut off by the previous tenant.
A new one must be installed in any case.
Telekom will assume that a TAE socket exists in your flat and must be informed that a new one needs to be installed.
Please fill in your profile, then I can forward it to the team and you can clarify the problem during a phone call.
It is also best to note in your profile when you can best be reached by phone.
Greets -LERNI-
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17 hours ago
@Lerni Thank you for reply. I have added my mobile number to my profile.
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17 hours ago
@Sören G. Thank you very much. I really appreciate it.
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6 hours ago
Hello @Kajaree,
thank you for the nice call.
Feel free to let me know when you received the order confirmation.
Kind regards
Belana
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2 hours ago
Hello @Belana M.
Thank you as well.
I have applied for a contract. But still waiting for a confirmation. I will let you know as soon as I receive it.
Regards,
Kajaree
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