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3 years ago
Probierst Du es über die App? Evt. bist Du dort nicht als Vertragsinhaber registriert. Du kannst es ganz einfach testen:
WLAN am Smartphone deaktivieren und mittels Browser diese Seite aufrufen:
pass.telekom.de
Wird Dir dort das Datengeschenk angezeigt?
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3 years ago
Hallo @lenabaier77
Es geht also um Mobilfunk und die 500MB Datengeschenk (seit Oktober) und die 100GB für Dezember.
Schauen Sie dazu in die MeinMagenta-App oder per Browser (über eine mobile Datenverbindung) auf https://pass.telekom.de.
Ihr Postpaid- oder Prepaid-Tarif sollte im Vertrag bereits Datenvolumen enthalten, sonst geht dies nicht.
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