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1 year ago
Welcome in our community, @ArunVarma
Thank you very much for your message.
I could not reach you by phone but I will tray to call you tomorrow again.
Do you have a timeframe you prefer?
Kind regards
Caro
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1 year ago
Hi Carolina,
Thanks for reaching out. Is it possible tomorrow at 11:30 AM?
Best Regards,
Arun Varma
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1 year ago
That sounds perfect, @ArunVarma.
Have a nice sunday and hear you tomorrow!
Kind regards
Caro
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1 year ago
Thank you for the very nice phone call, @ArunVarma.
At first glance everything looks fine to me. But since it still doesn't work, I get help from our experts in the backend.
I'll get back to you if I have any new information or questions.
Kind regards
Caro
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1 year ago
Hello @ArunVarma.
Have you also downloaded the MagentaZuhause app separately?
Once you've done that, you'll need to connect to WiFi and allow your location. Then you can add all devices and manage all devices there.
Does it work?
Kind regards
Caro
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