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how can I cancel my Telekom internet contract

15 hours ago

Hi community,

I am moving out of the country in a month and I have no idea how to cancel my contract with Telekom. I do not find the option anywhere. it seems like they do not want customers to cancel.. any tips? Cheers!

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      15 hours ago

      @luis92mendez 

      I don't understand - I found immediately the necessary website:

      https://www.telekom.de/kontakt/e-mail-kontakt/festnetz/kuendigung

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      15 hours ago

      Die englische Übersetzung für "Kündigung wegen Umzug ins Ausland" ist "termination due to move abroad" oder "cancellation due to relocation abroad". Diese Sätze beschreiben den Vorgang, bei dem ein Vertrag wegen eines Umzugs ins Ausland vorzeitig beendet wird, was oft ein gesetzliches Sonderkündigungsrecht ermöglicht. 

      @luis92mendez 

      Translation to english

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    • 8 hours ago

      Hello @luis92mendez,

      unfortunately, I could not reach you under the phone number in your profile.
      If you are moving out of the country, we can of course see to it that your contract will be cancelled.
      When would a call best suite you, so we can discuss this in detail?

      Kind regards
      Jonas

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