I am billed for terminated services. Where can i get help besides going to Telekom shops
2 years ago
Does anyone know where one can query incorrect billing on Telekom platform
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3 years ago
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2 years ago
When did the relevant contracts terminate? It usually takes about 1-2 months for the final invoice to be prepared.
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2 years ago
Which MagentaTV plan did you choose? Some have 24 month minimum contract length! You can only withdraw within 14 days of confirmation.
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2 years ago
Hello @EricMP,
thank you for the nice and pleasant call. 🙂
I am glad to hear that everything is cleared now.
As I said, we received your wish of cancellation for the TV and everything will be issued as confirmed in your email.
For further question, just let me know. ✨
I wish you all the best. 🍀
Kind regards
Sana A.
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2 years ago
Great, Prompt and Relevant support offered.
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