Gelöst

I need to leave my apartment in March 2024

vor einem Jahr

Dear Sir and Madam,

 

I'm going to leave my apartment in mid. March 2024.

May I ask you how to cancel my contract of internet today? I move to Japan.

 

Thank you for your support.

72

1

  • Akzeptierte Lösung

    akzeptiert von

    vor einem Jahr

    Hello @naokizu 

     

    If you move abroad, you can terminate your contract early.
    The easiest way to do this is here: https://www.telekom.de/kontakt/kuendigung/ausserordentliche-kuendigung


    Select the reason: "Kündigung wegen Umzug ins Ausland"

     

    If you move abroad, you can cancel your contract if you provide us with proof of the move. You can upload one of the following documents:

    • Certificate of deregistration from the residents' registration office
    • Certificate from your employer
    • Marching orders (for soldiers)

    0

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