I signed up for MagentaZuhause M Flex but got no email about the contract
vor 9 Stunden
As I mentioned above, I signed up for the internet tariff on October 30th, but until now I haven't received any email yet. Even though, the order was appeared in my account center. Yesterday, I contacted an agent and she told me that I would receive the email in 1-6 hours but apparently nothing showed up.
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vor 9 Stunden
It takes typically up two weeks until an order confirmation is sent.
If applied yesterday then best result that might be expected is a confirmation that the order has been received. And that is what the agent was referring to. I recommend to wait few additional hours of daytime work.
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vor 5 Stunden
@HlinhLe could you check again? The confirmation should have reached you by now.
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